Frequently Asked Questions

A travel agent primarily focuses on arranging travel components, whereas a travel planner specializes in designing comprehensive, customized itineraries and often extends their services to include booking arrangements.

Explorea distinguishes itself as a premier boutique travel agency, offering bespoke travel planning services that encompass tailored itinerary creation, seamless hotel, flight, car rental, cruise booking arrangements, and expert consultations to craft exceptional travel experiences.

At Explorea, we create personalized travel itineraries by using our experiences from traveling all over the world and the networks we have created. The process begins with a 30-minute discovery call to understand your needs requirements: travel destination, travel dates, and interests. Explorea team then will compile an itinerary with the best deals for flights, attractions, hotels, restaurants, and travel advice.

Personalized and custom Travel Itineraries are available for any destination worldwide.

A personalized itinerary streamlines the planning process, conserving time and effort while curating a travel experience tailored to your unique preferences and interests.

Certainly, it features curated recommendations for accommodations, dining establishments, activities, and attractions, thoughtfully tailored to align with your preferences and budget.

Absolutely, you can specify your preferred tourist attractions, and the itinerary will be meticulously customized to align with your travel aspirations and preferences, based on your budget.

Certainly, this service is perfectly suited for individual, couple, family, group or corporate travel, thoughtfully customized to align with your unique needs and preferred travel style.

The cost of our personalized itinerary service is determined by the number of days being planned and the level of detail and effort required to craft your ideal travel experience. Each itinerary is tailored to your unique needs, ensuring a seamless and memorable journey. For flight, hotel, car rental and cruise bookings, we charge a minimal fee. Pricing varies depending on the complexity and scope of the trip. Please contact us for a customized quote based on your travel plans.

Payment is usually made via a Payment Gateway (Stripe/Affirm), as it is trusted and safe for both parties.

As a small business, we strive to maintain competitive pricing while ensuring the security and convenience of your transactions. To achieve this, we utilize a trusted payment gateway, which applies a fee for each transaction. To keep our overall prices affordable, we apply a flat 4% fee to all card payments processed through this gateway, allowing us to offer you exceptional service while ensuring a secure payment experience.

We’ve partnered with Affirm to offer flexible financing options tailored to your total travel cost. Enjoy interest-free terms for up to 24 months, with extended plans available for up to 36 months. A fee of 6% to 10% is applied to the total travel cost and is evenly distributed across the duration of your chosen plan, ensuring manageable payments that won’t feel like a hard hit to your bottomline. Contact us to discuss your needs and find the best option for your trip.

There is a no-refund policy, as significant time and effort are invested in creating the personalized itinerary.

Refunds for the travel portion of your booking may be available under certain conditions. If you have purchased travel insurance, you may qualify for a refund if your situation falls within the coverage outlined in the policy. Additionally, flight bookings can be refunded if refundable tickets are specifically planned and purchased. Hotel bookings may also be eligible for refunds, subject to the cancellation policy of the respective hotel.

Certainly, adjustments can be requested within a specified timeframe after receiving the itinerary to ensure it aligns with your expectations.

Once the discovery call is completed and the expectations established, the itinerary is thoughtfully prepared within seven business days and seamlessly delivered to your email as a polished PDF document.